logo

Return Policy

PLEASE NOTE: We will not accept any returns or exchanges of sensitized goods (i.e. photographic film, paper, or chemistry). This includes items for which a sensitized good is a component.

Merchandise will be accepted for a refund provided that the request is made within seven (7) days of the buyer's receipt of the merchandise. We will accept exchanges for store credit provided that the request is made within thirty (30) days of the buyer's receipt of the merchandise. Refunds and store credits will then be issued upon our receipt of the merchandise in its original condition.  We reserve the right to charge a restocking fee that can be up to 25% of the original purchase.  This charge helps us cover the cost of fees involved in any credit card transactions, as well as the costs of labor involved in both the selling and returning items.  

In the event of a return or exchange, the buyer is responsible for shipping both ways - we will not refund any shipping costs.

Store credits may be redeemed in the future against the purchase of any and all inventory or services, but are not redeemable for cash. Credits may be used either on our shopping site, or at our brick-and-mortar location in Portland, Oregon.

All rights reserved ©2022, Blue Moon Camera and Machine llc